Services

Include design, development and implementation of

I.T. Management/Helpdesk
Network/Server Development/Management
Application Support/Management
Cutting Edge WAN, LAN and Wireless Networks
Data Storage and Synchronization
VOIP Development/Management
Wireless Point to Point Links
Cyber Security Development/Management
Facility Management

Pacific Computer’s IT Infrastructure solutions helps enterprises design, build and manage a highly flexible, scalable and reliable IT infrastructure. We’ve been successfully connecting, integrating, and administering systems worldwide, We provide a corporate-style IT support for small to large sized companies. The service is operated by IT specialists, and combines the use of IT infrastructure Library best practice together with ISO9002 management processes to deliver a high quality of service. With us you can outsource your maintenance, administration, implementation, migration and remote staffing for any domain of IT, so let us put our wealth of experience and knowledge to work for you.

Managed Help-desk

We provide round-the-clock end user IT support for staff, with guaranteed SLAs built to suit business needs. Our Service allows organizations to focus on core business, avoid unnecessary expense and distraction, while providing first-class service and IT performance to employees and customers.

Managed System

Managing a server is hard. We take care of complex server administration tasks such as backup restoration, server migration, issue troubleshooting, service optimization, and more. Let us take care of your servers to ensure business productivity.

Managed Network

Pacific Computer provides network support for multi-vendor and multi-technology environment. We’ve been successfully connecting, integrating, and administering network infrastructure worldwide. We tailor our solutions to your needs, while also ensuring they will grow alongside your business. Our team of engineers and consultants will work with you to design and implement the best infrastructure for your organization, and we will be there for you every step of the way with training and support.

Structured Cabling

Pacific Computer cabling solution include data wiring of Cat 5e, Cat6, and Cat 6A for business spaces, commercial buildings, warehouses, boardrooms, and server rooms. End to end cabling service includes testing and verification of cables, patch panel installations, wireless networking, and security system wiring.

Network Security

Pacific Computer offers specialized solutions to protect information associated with IT infrastructure and core systems. Breaches of information security and consequent failures lead to significant reputational and financial losses. Pacific Computer’s network security solutions are designed to protect internal company infrastructures and connected devices from undesired access, mishandling, and attacks. We offer comprehensive assessment of network architecture and evaluate the security of internet and intranet connections to implement firewalls and other protective measures that are customized to meet the client’s needs.

Consulting & Deployment

Pacific Computer offers proven IT infrastructure consulting and deployment services that drive results for your business. Pacific Computer has the experience and capacity to deliver reliable, single vendor solutions. Our team evaluates your current business and assesses your future needs. They consider your budget parameters and design a network to meet the challenges of your business today and tomorrow. With Pacific Computer, you can rely on our people, processes, and technology to provide IT services that drive results for your business. We help you to minimize risks and ensure quality deployment with a faster turn-up of your new infrastructure elements.

Every business has a contact center, whether they know it or not. From small, help-desk contact centers to large-scale, multisite, multimedia contact centers, businesses need contact center solutions that enable remote workers, integrate business processes, control costs, and ensure business continuity. They want solutions that streamline business operations and processes, improve communications, and are self-managed with minimal intervention.

Your Call and Contact Center stands at the forefront of customer service. When your customers call, are they guaranteed a quality experience? A Call and Contact Center that’s riddled with problems can lead to unhappy customers and ultimately, lost revenue. This is where we can help. We provide businesses with custom phone systems and solutions that optimize communication in call center operations.

Our small- to medium-sized and enterprise contact center solutions integrate with existing infrastructure investments and provide you with the flexibility to add increasingly sophisticated capabilities as your needs change and grow.

Improve Customer Experience

You have one chance to make a lasting impression. A contact center solution can help you enhance the customer experience from the moment calls reach your Interactive Voice Response (IVR) system to call resolution.

Integrated Business Processes

Businesses also need solutions to integrate and streamline business process and promote efficient communications. With forecasting tools and integrated workforce management tools, supervisors can ensure the right number of skilled agents are available to handle the forecasted call volume and help contact centers optimize resource use and effectively control costs.

Ensure Business Continuity

Your customers expect consistent, dependable communications despite accidents or unplanned emergencies that may occur. Ensuring continuity in service and communications requires planning and strategy. It requires a sound communications infrastructure and daily activities that support business requirements for disaster recovery, business resumption, and emergency preparedness.

Drive Quality Improvement

Use recorded calls for coaching, training and recognition. Use them to improve interaction between employees and customers. You can even use them to track and optimize the effectiveness of phone-based marketing campaigns. Quality Management gives you unmatched monitoring, search, documentation and reporting capabilities.

Including all aspects of cctv solutions

We provide full design services with the ability to deliver nationally including installation, commissioning as well as qualified management and engineering. Design, supply and installation of high performance security systems is part of our DNA. We have a wealth of knowledge across a vast range of products and industries so we can offer you the best value solution for your needs and your risk profile.

Residential Solution

We offer leading residential security solutions so that you feel safe. You need to protect yourself from a variety of threats. Besides protecting assets, you may also need to keep an eye on your loved ones. We provide customized home surveillance and security systems to fulfill all your security needs. Our advanced solutions offer benefits like remote administration and management, threat prevention, higher quality video, and negligible maintenance costs.

Commercial Solution

Businesses need to protect against different kinds of internal or external threats. Some businesses want to protect their inventory, others want protection against burglars, yet you may also need to prevent your employees or customers from stealing. There can be different scenarios in which business organizations need to protect themselves from the different types of risks. There are many advantages of getting your business protected by our solution like protection against different threats, ensuring employee productivity, keeping track of assets, or countering business intelligence efforts.

Cities and Town Solution

As cities and towns expand, security in common areas like parks and downtowns becomes more and more important. A constant stream of consumers and visitors are vital for the success of restaurants and local businesses, and video surveillance is a great security tool to keep consumers safe and towns thriving.

Industrial Solution

Inventory management and protection of assets is one of the biggest challenges for industries. In order to keep control on the costs, the managers need to make sure that they are keeping track of all the assets. This is where our solutions can take care of your assets by providing the best customized solution.

Do you have trouble booting up your computer?
Does it run slow and sluggish?
Have you noticed strange pop up windows in your web browser?
Does your computer become hot?
Maybe it makes strange noises?
Video Doorbell

Pacific Computer’s engineers have a reputation for speedy responses to customer problems and for cracking hard-to-solve problems in record times. Pacific Computer has an excellent track record and offers a 2 hours standby replacement to clients in emergencies. Our maintenance services are available 10 hours a day, 6 days a week. Small wonder, we have a very high satisfaction rating from our clients.

Pacific Computer has an extremely versatile and experienced team of hardware engineers and Microsoft and CISCO certified Network specialists. In short span of time Pacific Computer has got maintenance of more than 500 plus computers and more than 100 plus clientele. Pacific Computer has team of more than 10 full time hardware engineers with a chip level repaired and Hardware Administrator with separate call center to attend the client calls and support on phone.

Virus or Spyware Removal

Computer viruses can be cause severe damage to your computer and potentially increase the risk of hacking. In fact, the goal of viruses can be browser tracking, email spamming, and even identity theft. The quicker you have the virus removed, the safer your personal information and valuable files will be.

Removing viruses and spyware completely is one of the trickiest DIY computer repairs. It may appear to be removed entirely, but there could still be virus files hiding deep in your computer.

We run tests to diagnose the virus type, identify the security threat level, and then perform a thorough clean to remove all spyware files, leaving your computer safe and in perfect working order.

Faulty Hardware

Sometimes hardware can become faulty or fail all together. Common problems include hard drives, motherboards and ports. Symptoms vary, but can leave your computer slow or unusable, and your files at risk of being lost.

Broken or faulty hardware can be caused by a number of different factors, including dropping or knocking your computer, an electrical storm surge, newly installed software or even just dust buildup.

We will determine the cause of your hardware failure, fix your hardware or install new hardware, and hopefully restore any files that were lost.

Clean Out Dust

Dust tends to settle inside computers, which can limit airflow through your machine and affect the performance of the internal fan. If the fan in your computer is not functioning correctly, you computer could overheat, causing it to slow down, and ultimately the buildup of dust can conduct electricity and short circuit your computer.

Remote Support

We also offer remote support – whereby we can logon to your computer remotely and fix the issues. Ideal for when you can’t be physically present when our technicians are available, or if you have an urgent problem that we can fix remotely.

We can help you purchase and install the following hardware:

PCs, Desktops, Laptops, Tablets
Large Business Screens, Multi-monitor Setups
Modems, Routers, Firewalls, Switches, and Cabling
Long-range Access Points and Wireless Routers
Multi-function Business Printers and Scanners
Webcams, Wireless Keyboards and Mice, Speakers, and more

Pacific Computer since its inception in 2001 is in hardware sales and support business. Pacific Computer is catering products and services to hundreds of end users, students, public and private sector companies, central government offices and education providers with quality at highly competitive prices.

Being authorized premium partner/dealer for all the major IT giants like IBM, HP, Dell, Acer, Sony, Toshiba, Epson Samsung, Microsoft, Cisco etc., we provide huge range of products like Server, Desktop, laptops and Notebooks, computer peripherals etc. Pacific Computer has an extremely versatile and experienced team of hardware engineers and MCSE, CCNA, IBM, HP certified specialists. Pacific Computer is thus extremely competent in offering total IT (Networking + Servers + Desktop) based solutions to meet the increasingly sophisticated present and future needs of our fast growing clientele.

We try giving our clients the convenience of sourcing IT equipment from a single supplier, which is why we try to cover every IT hardware and software that our clients may require, including all types of printers and plotters, networking products, backup products, scanners, multi-media kits, CD-writers, software, antivirus and many more.

Partnered with many top global IT suppliers, we have the freedom to select our products based on what your business needs, providing the most cost effective solution every time you buy from us.

Power Backup solution is became inevitable part of today’s IT need of any businesses. Uninterrupted Power Supply (UPS) is an electrical apparatus that provides emergency power to a load when the input power source, typically mains power fails. A UPS is typically used to protect IT hardware such as computers, servers, networking equipment or other equipment where an unexpected power disruption could cause injuries, fatalities, serious business disruption or data loss. We supply power management solutions for your home, business or data center. For reliable, uninterruptible power supply (UPS) and protection products, trust us.

Power backup solutions that you deserve, no matter what type of backup you need. We provide solutions for home, business or commercial purpose including Industrial UPS/Inverter, Power Backup For House, Power Backup For Office, Server Room Ups & Power Backup.

With extensive experienced team in the power backup industry we deliver each project keeping focus on energy storage systems and individual components to maintain safety, conformity and efficacy.

Residential Power Backup

We offer a comprehensive range of inverters & home UPS for your stress free life. Residential backup solution is suitable for newly build system for home application, capacity between 2-5kW

Industrial Power Backup

Grid instability makes it difficult to run the Industry thus installing power backups is inevitable. Our industrial backup solution is suitable for applications where grid stableness is highly required.

Solar Power Backup

Solar storage systems play an essential role in electricity generation, allowing for peak load shifting and the efficient utilization of energy generated. Peak shaving and frequency modulation means the electricity system is optimized and the grid system is more stable. With our power backup solution, stable electric power can be supplied for your need.

Pacific Computer'sSolutions

Network Infrastructure & System

Include design, development and implementation of

Managed Help-desk

Managed System

Managed Network

Structured Cabling

Network Security

Consulting & Deployment

Communication System

Improve Customer Experience

Integrated Business Processes

Ensure Business Continuity

Drive Quality Improvement

SECURITY & CCTV System

Including all aspects of cctv solutions

Residential Solution

Commercial Solution

Cities and Town Solution

Industrial Solution

COMPUTER SERVICE & REPAIR

Virus or Spyware Removal

Faulty Hardware

Clean Out Dust

Remote Support

IT HARDWARE

We can help you purchase and install the following hardware:

POWER BACKUP

Residential Power Backup

Industrial Power Backup

Solar Power Backup

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